Staples in Riverside, CA Open now

Reviews about Staples

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  June 11, 2020, by Angela Villalobos
  I received a Dymo label maker as a Christmas gift, but did not need it as I already own a Brother P-Touch. No receipt for the item meant that I would receive store credit for the label maker and the package of label tape; I wasn't too upset because I am always in need of school supplies. I saw that the Dymo unit I was returning is currently being sold for $21.99. The associate, however, informed me that I would only get $4.50 in credit for the unit since they only give credit for the lowest listed price in their system for the unit. The General Manager proceeded to tell me there wasn't anything they could do; when I said this is a horrible policy, he said "no it isn't." This is a horrible policy; other retailers will at least give you store credit without a receipt for the current price of the item you are returning. I won't be shopping at Staples again anytime soon and will gladly divert the money I would normally spend buying supplies at Staples to another retailer.